Why buy from the National Public Sector Framework?
This framework is an education-focused route to market for outsourcing your managed ICT services.
Suppliers on the framework include a range of local and national managed service providers (MSPs) who have a breadth of knowledge, experience and skills. The MSPs are skilled in utilising systems, communication, flexibility and innovation in order to provide a high-quality outsourced ICT service. The service will be carefully managed through a close provider/client relationship.
You can also use the independent consultancy framework lot to gain an objective recommendation on ICT service systems, processes and policies. Through the appointment of a consultant, your institution may gain efficiencies and cost savings when outsourcing a managed ICT service.
The framework scope includes but is not limited to:
- Remote and on-site support service provision for proactive and reactive support, including: monitoring, incident managing, testing, fault fixing, backup and disaster recovery, data protection, patch management
- IT asset and configuration management, release management
- Supporting staff with new IT developments, IT procurement, service integration and management, set up and installation of IT equipment where there is an on-site requirement, advice
- Project management and development of IT strategies and refreshment
- Assessment of security loopholes, obsolete assets, inefficiencies
- Making recommendations such as suggesting appropriate hardware, software, systems, service levels, maintenance, servicing
- Consultancy design services where a solution is yet to be defined. This includes the appointment of an independent consultant who will offer objective recommendations in a final report as a result of fact-finding, data analysis, information system requirements and defining project objectives
- Suppliers on the framework can provide support to varying extents based on your institution’s requirements and may cover the following IT areas: hardware, networks and infrastructure, telecommunications, software services
It was awarded on 7th June 2021 and runs to 6th June 2024 with a possible extension to 6th June 2025.
The framework provides added value throughout when compared to other public sector frameworks. The framework is:
Designed by experts
- This framework has been developed by experts in the field who have many years of operational experience across a range of public sector organisations
Safe
- The framework is compliant with The Public Contracts Regulations when it is used according to the guidance provided
- You can be sure that our list of pre-vetted suppliers are of the highest quality and have been through a rigorous selection process in order to get on to the framework
Supportive
- A dedicated help desk service is available to users of the framework. The service helps users to use the framework and offers advice on the mini-competition process and contract management issues. In addition to the help desk, the framework has a further competition support service which can:
- Undertake a further competition on behalf of a framework user (if the user doesn’t have the skills or the resources to undertake the further competition themselves)
Or:
- Provide a further competition documentation review service to ensure the documentation is fit for purpose prior to commencement of the further competition
Who can use the Framework
- Central Government, Local Government & Public Corporations
- Local Authorities
- Police, Fire & Rescue Services
- NHS Bodies in the UK
- Hospices in the UK
- Registered Social Landlords (Housing Associations)
- Third Sector and Charities in the United Kingdom
- Citizens Advice in the United Kingdom
- Non-Departmental Public Bodies
- National Parks Authorities
Supplier Directory
How can I use this Framework
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Further details are available within the User Guide.
Contract Management
Should you require any further support with this framework please contact us: